Policies & TOS | Arbor Equities Holdi

Effective Date: 2/24/25

Please read these terms carefully before using our service. By using the service, you agree to comply with

these terms.

1. Service Description

Our service allows you to receive and send text messages to and from a designated text number. These

messages may include promotional offers, alerts, communication about community news, urgent

notifications, events, and other content.

2. Consent to Receive Messages

By using our service, you consent to receive text messages from us. Message and data rates may apply.

Message frequency will vary.

3. Opt-Out

You can opt out anytime by replying "STOP" to a message or reply “HELP” for more information.

4. Privacy

We respect your privacy and use your information only to provide the service. For details, see our Privacy

Policy.

5. Message Content

Messages may include promotional offers, alerts, communication about community news, urgent

notifications, events, and other content.

6. Support

7. CTIA Compliance

Our service complies with CTIA guidelines. Report concerns to us.

8. Changes to Terms

We may update these Terms from time to time to reflect changes in our Service or applicable laws. We will

notify you of any material changes to these Terms, and your continued use of the Service after such

changes constitutes your acceptance of the revised Terms.

9. Termination

We can terminate your access for violating these terms.

10. Governing Law

These terms are governed by New York State laws.

11. Contact

For questions, contact us at isabella.dirende@arborandcompanies.com

Effective Date: 2.25.25

Thank you for using our text number services. We value your privacy, and this policy outlines how we

handle your data.

1. Information We Collect

Mobile Phone Number: While on our website, through online applications, maintenance requests, showing

requests, Tenant Web Access registration, site reservations, or general informational request forms we may

collect your phone number to send and receive text messages.

User-Provided Information: Any additional information you provide helps us improve our services and

provide better support.

2. How We Use Your Information

We use your data to:

• Deliver text messages and updates related to our services.

• Improve our services and user experience.

• Respond to your inquiries and provide customer support.

• Occasionally send promotional offers, alerts, communication about community news, urgent

notifications, events, and other content.

3. Message Content

Messages may include promotional offers, alerts, communication about community news, urgent

notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure.

However, no data transmission over the internet or method of electronic storage is 100% secure, and we

cannot guarantee the absolute security of your information. Your information is not shared or sold.

5. Opt-Out

You can opt out of our messages at any time by replying "STOP" to a message. Reply “HELP” for more

Information.

6. Contact Us

For questions or concerns about your data, please contact us at isabella.dirende@arborandcompanies.com

7. CTIA Compliance

Our services comply with CTIA guidelines. To report concerns or violations, contact us using the provided

Information.

8. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal

requirements. We will notify you of any material changes to this Privacy Policy by posting the updated

version on our website or through other means. Your continued use of the Service after such changes

constitutes your acceptance of the revised Privacy Policy.